Privacy Policy

Introduction

FlyAIgh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video and image generation platform. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Account Information: Email address, name, password (encrypted), and profile picture
• Payment Information: Billing details processed securely through our payment processor (Dodo Payments). We do not store your full credit card information
• Content Data: Text prompts, generated images and videos, and your content library
• Communications: Messages you send to our support team or feedback you provide

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the platform, and generation history
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience (see Section 7)

1.3 Third-Party AI Model Providers

When you generate content, your prompts are sent to third-party AI model providers (such as OpenAI, Google, xAI, and others) through our API aggregation service (APIPod). These providers process your prompts according to their own privacy policies.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI generation services
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Payment Processing: To process transactions, manage credits, and handle billing
• Communications: To send service updates, security alerts, and respond to inquiries
• Analytics: To understand usage patterns, improve our platform, and develop new features
• Security: To detect fraud, prevent abuse, and protect our users and services
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, AI model providers)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Infrastructure: We use secure cloud infrastructure (Supabase, Cloudflare R2)
• Monitoring: Regular security audits and monitoring for suspicious activity

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Generated Content: Stored in your library until you delete it or close your account
• Transaction Records: Retained for accounting and legal compliance purposes (typically 7 years)
• Usage Logs: Retained for up to 90 days for security and analytics purposes

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Export your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@flyaigh.com. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: agent@flyaigh.com
• Address: [Your Company Address]